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RETURNS  POLICY

RETURN PROCESS FOR CREDIT, EXCHANGE, OR DEFECTIVE PRODUCT

• Please contact One Way Safety 708-579-0229 for a return authorization number.   Your merchandise needs to be returned to One Way Safety, 418 Shawmut Avenue LaGrange, IL 60525.   You must include the return authorization number with your shipment so we can track the order and return the correct product back to you.  
• If you are in receipt of an item that is defective, the item must be returned to One Way Safety within 30 days of receipt of the defective merchandise. Once the item has been received and deemed defective by the Returns Department, a replacement garment can be re-ordered. 
• The Defective Merchandise policy applies to ALL merchandise available on the site.  All apparel has a manufacturer’s warranty that covers normal wear and tear.  If a defect develops outside of normal wear and tear after 30 days please give us a call to discuss the product and we may be able to get it replaced by the manufacture. 

 
These are high quality products designed for you.  If you are not completely satisfied please feel free to give One Way Safety 708-579-0229 a call to discuss.